BUZZER for customers

how to improve customers satisfaction when waiting for the order to be done? here is one of the idea that i had seen in majority Cafes in Korea that improve the customers satisfaction.

Introducing the "BUZZER"

Generally, a buzzer or beeper is an audio signalling device, which may be mechanical, electromagnetically or piezoelectric. Typical uses of buzzers and beepers include alarm devices, timers and confirmation of user input such as a mouse click or keystroke.

Korean Cafe used this buzzer as a tool to tell their customers that orders is there. customers will wait at tables in the cafe and have a chit chat while waiting for the orders. this had improve the customers satisfaction while ordering because they did not need to stand at the counter anymore to wait for the orders. 

Workers also will feel easy because they didn't have to bring the drinks to customers because it is self service. customers will have to come and take their on drinks once the buzzer ring.

I think this is a very good idea or strategy that Korean Cafes had implemented in their business. it improve customers satisfaction and also smooth en workers duty. 

Facebook office in Malaysia??

facebook is the first social networking services that founded by Mark Zuckerberg. generally, facebook has a total of 1.59 billion monthly users from all over the world as of December 31, 2015. furthermore, For those browsing through their friends on their phones, the company reported that there were 1.44 billion mobile monthly active users.

On average, there were 1.04 billion daily active users on the site, according to the December 2015 statistics. The number of average mobile users was nearly as high, at 934 million a day. This wide reach is global. Approximately 83.6 percent of these daily active users are outside the United States and Canada.

Today, Facebook has move into the new phase, where they will open new office in Malaysia as out nation is the highest growth rate in mobile active users in southeast asia.

These are the facts about facebook in Malaysia:
1.18 million active every months.
2. 94% of users use smart phones to access facebook.
3. 13 million active users everyday.
4. 94% of users usually know new products through Facebook
5. 64% of users will buy those products after reading them in facebook.

you can further read the article in here : http://www.bharian.com.my/node/150606

KOOL fm the new product by Media Prima

Koolfm is the new radio station that Media Prima Berhad introduce early quarter of 2016. the theme of "temanmu muzikmu" is focusing on the target market of listeners of age 25-44 years old. The new station offers local and foreign hit songs from the 80s, 90s as well as the latest hit.

Being one of the conglomerate company in  Malaysia. Media Prima owned a total of 19 subsidiaries such as tv3, tv9, 8tv, Hotfm, Grand Brilliance, berita harian, Harian metro, News Strait Times and so on.

Media Prima Berhad is a media investment holding company. Through its subsidiaries, the Company provides free-to-air television broadcasting, newspaper publication, radio broadcasting, outdoor advertising, content production, management of online portals, sale of programme rights and other industry related services.

below is the list of subsidiary and brand that owned by Media Prima.